Is Tech Hub Australia based in Merrylands? Yes. Our office is at 26/40-42 Addlestone Road, Merrylands NSW 2160. We provide managed IT, cyber security, Microsoft 365 and backup to businesses across Merrylands, Granville, Guildford, Holroyd and Auburn — with same-area onsite attendance and fast remote support.
The MSP that is actually in your suburb
Most managed service providers claiming to cover Merrylands are not in Merrylands. We are. Our office sits on Addlestone Road, which means the businesses along Merrylands Road, through the Holroyd industrial pockets, around Granville and Guildford, and out toward Auburn and Westmead are not a long callout for us — they are neighbours. For anything that genuinely needs someone physically present, that proximity is the whole difference.
The local business mix is broad: light industrial and trades through Holroyd and Guildford, a dense retail and hospitality strip, medical and allied health practices, accountants and migration and legal practices, NDIS and disability providers, and a large number of small family-run operations. Most of them do not need enterprise IT. They need someone reliable who answers, fixes things quickly, keeps the security tight enough to matter, and does not talk down to them. That is the work we do.
- Our office is in Merrylands — onsite attendance is genuinely local
- Right-sized managed IT for small and family-run businesses
- Secure records and tested backups for local practices and NDIS providers
- Security aligned to the ACSC Essential Eight, not bolted on afterwards
What we deliver
Every service below is available to Merrylands businesses under a single, flexible managed plan or as a standalone engagement.
Managed IT
Proactive maintenance and unlimited helpdesk for local businesses, without enterprise pricing.
Cyber Security
Essential Eight aligned protection, MFA and email security against phishing and ransomware.
Microsoft 365
Email, Teams and file storage set up, secured and licensed without waste.
Cloud Services
Cloud infrastructure and secure remote access so small teams can work from anywhere.
Backup & Continuity
Encrypted, restore-tested backups so client and business records survive an incident.
Web & App Dev
Websites and custom applications for local businesses that need more than off-the-shelf.
Local in the literal sense, not the marketing sense
- ✓ Our office is in Merrylands, not somewhere we merely "service"
- ✓ Onsite attendance without a travel charge argument
- ✓ Right-sized plans for small and family-run businesses
- ✓ Security aligned to the ACSC Essential Eight, not bolted on afterwards
- ✓ A named point of contact and clear, jargon-free monthly reporting
Merrylands at a glance
Sector experience that matters locally
For small and family-run businesses around Merrylands, Granville and Guildford, the priority is simply that things work: email that does not go down, files that are actually backed up, devices that are not five years past support, and security that stops the phishing and invoice fraud that increasingly targets small operators. We deliberately avoid selling tooling nobody will use.
Local medical and allied health practices carry obligations that surprise many owners — health information is sensitive information under the Privacy Act 1988, and the small business exemption does not apply to health service providers. Our healthcare IT page covers that. The area’s many NDIS and disability providers handle participant information requiring equivalent care, covered on our NDIS page, while accounting, legal and migration practices need confidentiality and protection against payment redirection fraud.
How we support Merrylands businesses
1. Assessment
We start with a free IT assessment of your Merrylands setup — reviewing systems, security posture, backups and pain points to build a clear picture.
2. Onboarding
We document your setup, deploy monitoring, close obvious security gaps and stabilise the environment so day-to-day issues drop away quickly.
3. Proactive management
Continuous monitoring, patching and helpdesk keep things running, with onsite attendance across Merrylands, Granville, Guildford, Holroyd and Auburn — we are minutes away.
4. Ongoing strategy
Regular reviews and a simple technology roadmap keep your IT aligned with the way your business runs, your obligations and your budget.
Merrylands IT support questions
Suite 26, 40-42 Addlestone Road, Merrylands NSW 2160. We are a Merrylands business supporting Merrylands businesses, which is an unusual thing to be able to say in this industry — most providers listing the suburb are based somewhere else entirely.
For local onsite work there is no travel argument to have; being in the same suburb is the point. Most issues are still faster to resolve remotely, so we do that first, and attend when the work genuinely needs hands on it.
We work mostly with small and medium businesses, including single-site family operations. That means right-sized plans rather than enterprise tooling nobody uses, and a named contact rather than a ticket queue. If your needs are genuinely enterprise-scale, we will tell you.
Most issues are resolved quickly through secure remote support, so distance rarely matters day to day. For work that needs hands-on attention we attend onsite across Merrylands, including Granville, Guildford, Holroyd, Auburn and Westmead. For deeper assurance we align environments to the ACSC Essential Eight.
Explore our services
Learn more about managed IT services, cyber security, Microsoft 365 and backup & continuity. Sector detail is available for healthcare practices, NDIS providers and professional services firms, and nearby we also cover Parramatta and Western Sydney. You can also see every area we cover on our locations page.
Let's talk about your Merrylands IT
Book a free, no-obligation IT assessment and get clear, practical advice on securing and simplifying your technology.