IT Support for Professional Services Firms
Confidentiality-first IT for accounting, legal and advisory practices in Sydney — secure collaboration, protection against payment redirection fraud, and support that understands what a deadline actually means.
Does Tech Hub Australia support accounting and law firms? Yes. We provide managed IT and cyber security for professional services practices across Sydney — covering client confidentiality obligations, tax file number handling, secure document collaboration in Microsoft 365, email fraud protection, and responsive support through lodgement and settlement deadlines.
Your entire business is other people’s confidential information
An accounting or legal practice does not hold data incidentally — confidential client information is the business. Financial records, tax file numbers, matter files, privileged advice, identity documents. The professional obligation to protect that information sits on the practitioner personally, not on the IT provider, which means your systems have to support obligations you cannot delegate away.
That changes the security priorities. Tax file numbers carry specific handling requirements under the Privacy (Tax File Number) Rule 2015, on top of the Privacy Act 1988 and the Notifiable Data Breaches scheme. Legal practices carry confidentiality and privilege duties under the Legal Profession Uniform Law. In practice this means access has to be limited to who genuinely needs a file, retention and disposal need a deliberate answer, and “we think it is fine” is not a defensible position if something goes wrong.
The most common real-world loss in this sector is not a dramatic breach — it is payment redirection. An attacker gets into a mailbox, watches quietly, then intervenes in a genuine conversation about a settlement, invoice or trust disbursement with altered bank details. The Australian Cyber Security Centre reports business email compromise as one of the highest-cost cybercrime categories reported by Australian businesses. Practices that move client money are an obvious target, and multi-factor authentication plus proper mailbox monitoring is what stops it.
There is also a rhythm problem. Support that is adequate in March is inadequate at the end of October, or on the day a matter settles. Response expectations should be set against your actual pressure points, not an average month.
- Client confidentiality supported by least-privilege access, not trust alone
- Multi-factor authentication and mailbox monitoring against payment redirection fraud
- Microsoft 365 configured for secure document collaboration and controlled external sharing
- Tax file number and identity document handling considered in system design
- Backups and retention that survive a professional or regulatory enquiry
- Support scaled to lodgement, settlement and end-of-financial-year pressure
Built for confidential, deadline-driven work
Available as a single managed plan or as standalone engagements, scoped to your practice — from a two-partner firm to a multi-office practice.
Email Fraud Protection
MFA, mailbox monitoring and email filtering aimed squarely at business email compromise and payment redirection.
Microsoft 365 Done Properly
Secure document collaboration, controlled external sharing and sensible defaults — not the factory settings.
Responsive Helpdesk
Support that answers when a lodgement or settlement is on the line, from real people who know your practice.
Backup & Retention
Verified, restore-tested backups of matter and client files, with retention you can actually explain.
Secure Remote Access
Working from home, court or a client site without weakening the controls around confidential files.
Practice IT Roadmaps
Practice management, document management and cloud decisions planned rather than reacted to.
Accountants and lawyers ask us this
The attack almost always starts with a compromised mailbox rather than a fake domain, so the controls that work are the ones that protect and watch the mailbox: multi-factor authentication on every account, alerting on suspicious mailbox rules and unusual sign-ins, and email filtering that flags external senders imitating internal ones. Alongside that, the single most effective non-technical control is a firm rule that bank details are verified by a phone call to a known number, never to a number supplied in the email.
Yes, but it depends on how access is set up rather than where people sit. The goal is that files stay in controlled systems and are reached through authenticated, managed access, instead of being copied to personal devices or personal cloud accounts. With Microsoft 365 configured correctly, remote work is usually more controllable than a filing cabinet and an office PC.
Yes. Tax file numbers carry specific handling requirements under the Privacy (Tax File Number) Rule 2015, in addition to the Privacy Act 1988 and the Notifiable Data Breaches scheme. Practically, that means restricting who can see them, not storing them in places that were never designed to hold them, and having a deliberate answer for how long they are kept and how they are disposed of.
If the breach is likely to cause serious harm and involves personal information you are covered for, the Notifiable Data Breaches scheme requires notification to the OAIC and to affected individuals. The determining factor in how bad that gets is almost always preparation — whether you can establish quickly what was accessed, contain it, and restore from a backup you have actually tested. We would rather build that before you need it.
Professional services IT across Sydney
We support accounting, legal and advisory practices across Greater Sydney, from the CBD and North Sydney through to Parramatta and the western corridor. Choose your area:
Find out where your client data actually sits
Book a free IT assessment and we will map who can reach what, how your email is protected, and whether your backups would survive a real incident — then give you a prioritised list.