Sydney Managed Service Provider Merrylands NSW Est. for Australian SMBs

We run the tech.

Proactive managed IT, next-gen cyber security and cloud — engineered for Sydney's small and medium businesses and backed by fast, local, certified support. You run the business.

Free IT Assessment → Explore Services

01 After-hours & weekend support

02 Pay-for-what-you-need plans

03 NDIS & manufacturing experience

01 — Capability

One partner for everything IT.

From day-to-day helpdesk to enterprise-grade security — plus custom websites, apps and web applications — we deliver the full stack of technology services, tailored to your size, budget and industry.

01Managed IT ServicesFully managed, proactive IT — monitoring, maintenance, onboarding and strategy under one predictable monthly plan.View → 02Cyber SecurityEssential Eight uplift, endpoint protection, email security and awareness training to keep threats out.View → 03Cloud ServicesAzure, hosting and cloud migration done right — scalable infrastructure that grows with your business.View → 04Microsoft 365Licensing, migration, Teams, SharePoint and ongoing optimisation — get the most from your M365 investment.View → 05IT Support & HelpdeskFriendly, responsive helpdesk with after-hours and weekend cover. Real people who fix things fast.View → 06Backup & ContinuityAutomated, verified backups and disaster recovery so you can bounce back fast from any outage or attack.View → 07Website DevelopmentFast, responsive, SEO-optimised business and e-commerce websites — custom-built to win trust and convert visitors.View → 08App DevelopmentMobile, cross-platform and progressive web apps that put your service in customers' pockets and tools in your team's hands.View → 09Web Application DevelopmentCustom web apps, portals, booking systems, CRM and ERP — software that automates your operations and scales with you.View → →View all servicesThe complete list of what Tech Hub Australia delivers.Index →

02 — Method

Most clients never call us.

Network Operations

What we monitor for every managed client

Example view

Microsoft 365 TenantHealthy

Endpoint ProtectionProtected

Cloud BackupsVerified

Patch Compliance2 pending

Threats blocked · sample 24h1,284

Response

Uptime

Monitoring

01 / Identity

Microsoft 365 tenant health, watched continuously

Sign-in anomalies and tenant configuration drift surface as tickets we've already opened — not as calls you have to make.

02 / Endpoint

Protection across every managed device

Endpoint protection, email security and awareness training working together to keep threats out before they land.

03 / Recovery

Backup verification, not backup scheduling

Automated, verified backups and disaster recovery so you can bounce back fast from any outage or attack.

04 / Posture

Patch compliance tracked against Essential Eight

Essential Eight uplift as an ongoing programme, measured every day — not an annual audit scramble.

03 — The record

Proactive by default. Not reactive by emergency.

ResponseAverage response time across managed clients.0

UptimeMonitored uptime on managed infrastructure.0

CoverageMonitoring and alerting, every hour of every day.0

LocalSydney-based support. No offshore call queue.0

04 — Made here

We don't just run software. We write it.

RoamHub360 — your workspace, everywhere you roam.

Our own, fully Microsoft-integrated platform for managing desks, meeting rooms and hybrid work — built for enterprises, education, government and MSPs.

Learn More → Request Demo

01Desk & room booking with interactive floor plans
02Native Microsoft 365, Outlook, Teams & Entra ID / SSO
03Occupancy reporting & workplace analytics
04Microsoft-native by design. Runs inside your existing M365 tenant.

05 — Your plan

Pay for exactly the IT you need. Nothing you don't.

Tired of rigid IT plans bloated with features you'll never use? We build your plan around your business. Choose helpdesk, device management, hardware and cloud services à la carte, or take the full managed package.

01Flexible, scalable plans for small, medium and enterprise
02Cost-effective after-hours and weekend support
03Experienced engineers from across multiple industries
04Deep experience with NDIS and manufacturing compliance

Why Tech Hub Australia →

AFast response. Issues triaged and resolved quickly by a team that knows your environment.
BScalable. Add users, sites and services as you grow — without re-platforming.
CProven team. Certified engineers with real-world experience across industries.
DStrategic. Technology roadmaps aligned to where your business is heading.

06 — In their words

Trusted by Sydney businesses.

01★★★★★ Jinto ManiAVM Education

"Partnering with Tech Hub Australia has been a game-changer. Their team is responsive, knowledgeable and always a step ahead on IT support and security. The flexibility of their pay-as-you-go model was exactly what we needed."

02★★★★★ Bibin RajuBB Disability

"Tech Hub Australia has been instrumental in keeping our IT systems secure and compliant with NDIS standards. Their team genuinely understands the needs of disability service providers."

03★★★★★ Riby JosephCareguard Australia

"Partnering with Tech Hub Australia has streamlined our IT operations. Their proactive support and understanding of the NDIS space have made a real difference to our day-to-day efficiency."

Read client success stories →

07 — Across Sydney

Areas we serve across Sydney.

On-site and remote managed IT support for small and medium businesses right across Greater Sydney. Find your area:

01Parramatta 02North Sydney 03Macquarie Park 04Sydney CBD 05Inner West 06Eastern Suburbs 07Northern Beaches 08Hills District 09Sutherland Shire 10Western Sydney 11Greater Sydney →All locations

08 — Start here

Ready to put your IT on autopilot?

Talk to a Sydney-based IT specialist today. No jargon, no pressure — just clear advice on getting your technology working for you.

Talk to Us → Call +61 469 133 925