Automated, verified backups and disaster recovery so your business can bounce back fast from any outage, error or cyber attack.
Business continuity is your ability to keep operating through a disruption. Tech Hub Australia delivers it with automated, verified, ransomware-ready backups, Microsoft 365 backup and a tested disaster recovery plan for Sydney business — with defined RTO and RPO targets so you know exactly how fast you recover and how little data you lose.
Data loss happens. Hardware fails, people delete the wrong folder, laptops get lost, and ransomware can encrypt an entire network in minutes. The question is not whether you will face an incident, but how quickly and cleanly you will recover when you do. Tech Hub Australia builds business continuity solutions that are automated, regularly tested and ready the moment you need them — so a bad day stays a bad day, not a closed business.
We protect your servers, endpoints and Microsoft 365 data, and we build a disaster recovery plan that gets you operational again with minimal downtime and minimal data loss. Every plan is built around clear recovery objectives, follows the proven 3-2-1 backup rule, and is verified with real test restores rather than blind faith. The result is confidence: you know what you would lose, how long recovery takes, and that the plan actually works before you ever need it.
These terms are often used interchangeably, but they solve different problems and you need all three.
Scheduled, automated backups of servers, devices and cloud data — no reliance on someone remembering to run them.
Immutable, isolated backups that ransomware can't alter or delete, so you can restore instead of paying a ransom.
Dedicated backup for Microsoft 365 email, SharePoint, OneDrive and Teams — beyond Microsoft's own limited retention.
Defined RTO and RPO targets so you know exactly how quickly you'll be back and how much data is ever at risk.
We routinely test restores — a backup you've never tested isn't a backup you can trust.
A practical business continuity and disaster recovery plan mapped to your most critical systems and processes.
One of the most common and costly misconceptions we see is the belief that Microsoft 365 backs itself up. It does not — at least not in the way most businesses assume. Microsoft operates a shared responsibility model: Microsoft keeps the service running and highly available, but the responsibility for protecting and retaining your data sits with you. This is documented in Microsoft's own shared responsibility guidance.
Native retention and the recycle bin help with short-term mistakes, but they will not save you from a mailbox deleted months ago, a malicious insider, a ransomware event that reaches cloud files, or a former staff member's account being removed. A dedicated Microsoft 365 backup keeps independent, long-term, recoverable copies of Exchange email, SharePoint, OneDrive and Teams data — so a deletion or attack never becomes permanent. For a deeper explanation, read our guide on why you need Microsoft 365 backup, and see our Microsoft 365 services for how it fits together.
We design backup and continuity around your real risks and priorities, not a one-size-fits-all package. You get Sydney-based engineers, clear reporting and a plan that has been tested before you ever need it.
Not every system needs the same level of protection. A finance database might need to be back within an hour with almost no data loss, while an archive folder can tolerate a longer recovery. We work with you to assign each system a recovery tier, which sets its recovery time objective (RTO) and recovery point objective (RPO) and keeps your spend proportionate to the risk.
| Tier | Example systems | Typical RTO | Typical RPO | Approach |
|---|---|---|---|---|
| Tier 1 — Critical | Line-of-business apps, finance, core databases | Minutes to 1 hour | Minutes | Near-continuous replication, rapid failover |
| Tier 2 — Important | File servers, Microsoft 365, email | A few hours | A few hours | Frequent daily backups, cloud copy |
| Tier 3 — Standard | Departmental shares, internal tools | Same business day | Up to 24 hours | Daily backup, off-site retention |
| Tier 4 — Archive | Historical records, cold data | 1–2 days | Up to 24 hours | Periodic backup, long-term retention |
These are illustrative examples — your actual tiers are set together during planning. The point is simple: decide what matters most, protect it accordingly, and never overpay to protect data that does not need it.
Plenty of businesses have "a backup" — an external drive, a sync folder, or whatever came with the server. The trouble is that unmanaged backups fail silently, are rarely tested, and are wide open to ransomware. Here is how a managed backup and continuity service compares.
| Capability | DIY / unmanaged | Managed backup & continuity |
|---|---|---|
| Monitoring & alerting | Usually none | Daily checks and alerts |
| Ransomware protection | Often reachable by attackers | Immutable, isolated copies |
| Tested restores | Rarely tested | Routine test restores |
| Microsoft 365 coverage | Commonly missed | Dedicated M365 backup |
| Off-site copy | Not always | Cloud / off-site as standard |
| Documented recovery plan | Usually none | Written, tested DR plan |
Ransomware is now the single biggest driver of continuity planning. Our article on building a ransomware-ready backup explains immutability and isolation in plain English, and it pairs closely with our cyber security services.
Downtime and data loss hit some sectors harder than others. We tailor recovery objectives to the realities of each. Explore the sectors we serve on our industries page.
Protected participant and patient records, with recovery plans that support compliance obligations.
Continuity for production, scheduling and quoting systems where downtime stops the line.
Fast recovery of email, documents and client files for firms that trade on trust.
Resilient point-of-sale and cloud systems so trading continues through a disruption.
Affordable, dependable protection for essential data on limited budgets.
Backup for project files, plans and finance data across office and site.
We identify your critical systems and data, and agree an RTO and RPO for each so protection matches risk.
We implement automated, immutable backups following the 3-2-1 rule, including Microsoft 365 and off-site copies.
We run real test restores and write a clear disaster recovery plan your team can actually follow.
Daily monitoring, alerting and regular reviews keep backups healthy and the plan current as you change.
We build on proven, enterprise-grade tools: image-based backup for servers and endpoints, dedicated Microsoft 365 backup, immutable backup storage that attackers cannot alter, and replication to secure cloud infrastructure including Microsoft Azure. We follow the industry-standard 3-2-1 backup rule and align recovery planning with the ACSC Essential Eight, where regular backups are a core mitigation.
Because continuity depends on the rest of your environment, we join it to your cloud services, IT support and managed IT — a backup is only as good as the recovery plan and the people ready to execute it.
It depends on how much data you can afford to lose, which is your recovery point objective. For most businesses we recommend frequent automated backups through the day so that, at worst, you lose only a few hours of work. Critical systems can be protected with near-continuous replication for a much smaller recovery point.
Yes, and we strongly recommend it. Under the Microsoft shared responsibility model, Microsoft keeps the platform running but your data — email, SharePoint, OneDrive and Teams — is your responsibility. A dedicated Microsoft 365 backup guards against accidental deletion, malicious insiders, ransomware and retention gaps that native tools do not cover.
A backup is a copy of your data. Disaster recovery is the full plan and capability to get your business operational again after an incident, including systems, access, networking and processes, not just the data. Business continuity is broader still — keeping the business running through a disruption. You need all three working together.
We use immutable and isolated backups that cannot be altered, encrypted or deleted by attackers within a set retention window. Combined with the 3-2-1 rule of three copies on two media types with one kept off-site, this means that even in a ransomware event you have a clean, verified copy to restore from instead of paying a ransom.
RTO, the recovery time objective, is how quickly you need a system back after an outage. RPO, the recovery point objective, is how much data you can afford to lose, measured in time. Setting an RTO and RPO for each critical system tells us how frequently to back up and what recovery technology is required, and keeps spending proportionate to risk.
We routinely test restores rather than assuming backups work. A backup you have never tested is not a backup you can trust — silent failures, corruption and misconfiguration are common. Regular test restores and reporting confirm your data is recoverable and that recovery falls within your agreed RTO.
Find out with a free assessment of your current backups and continuity plan. We'll show you where the gaps are and how to close them — no jargon, no pressure, just clear advice.